The  exploitation  of  general  and  specialist  cleaners  working  in retail  chains  for contracting or subcontracting cleaning companies, with particular reference to:

a) frameworks  at  both  Commonwealth  and  industry  level  to  protect  workers from   harm,   including   exploitation,   wage   theft,   underpayment,   wage stagnation and workplace injury;

b) measures  designed  to  ensure  workers  have  adequate  representation  and knowledge of their rights;

c) compliance   with   relevant   workplace   and   taxation   laws,   including   the effectiveness and adequacy of agencies such as the Fair Work Ombudsman and the Australian Taxation Office;

d) practices including ‘phoenixing’ and pyramid subcontracting; and

e) any related matters.